Shipping and Returns

Items are shipped within 14 days by priority mail in which tracking will be provided.

Fed- ex overnight can be arranged at applicable cost.

Carlton Jones ships from New York, NY via  USPS, Fedex  and Fedex Express to US and International territories. 

  • Fedex Priority Shipping 3-5 days  - $25.00 
  • International Shipping 7 days - $45.00

***Please note that customers will be responsible for any additional custom duties or taxes for international deliveries.

 

We are happy to return any items you're not completely satisfied with.


To be eligible for a return, your item must be:

*returned unworn within 30 days of receipt.

Refunds 
Once your return is received, we will send you an email to notify you that we have received your return.

Your refund will be processed, and a credit will be applied to your original method of payment, within 7 business days.


Sale items 
Sale items can be exchanged only (no refunds).

Exchanges
We're happy to replace items for another size or if they are defective or damaged. Please email us at  info@carltonjonescollection.com 

226 West 37th Street suite 501,

New York, New York 10018, USA.

Shipping costs are non-refundable.